ICR visited Gorey Fire Station earlier this summer to get the reaction from the crew on their use of ICR: Fire & Rescue. How, where and why they use ICR at every incident
Wexford County Fire Service have been using Incidentcontrolroom.com since 2014. Being a large county, there are five retained brigades in the Wexford Fire & Rescue Service employing a total of 66 firefighters and 6 senior officers. These are located in Wexford, Gorey, Enniscorthy, New Ross and Bunclody. Each brigade is under the command of a Station Officer to whom a Sub-Station Officer and fire fighters report.
ICR recently took a trip to Gorey and met with Tony Kennedy, Station Officer with over 20 year’s experience, and his crew to hear how they use ICR, and what for them are the main benefits of using the system.
Grant Masterson (DM): “The timestamped report including notes & photos is great. Being able to add crew to tasks, locations, roles and duties. The GPS hydrant location and DRA update reminders are also very useful.”
Where have you found it’s greatest benefits?
Wayne Cox (DM): “As one of the main users of ICR in Gorey Station, the system is far better than using the old whiteboard system. It’s much easier to record key incident command information. Being able to look back at previous incidents retrospectively for training and debrief is really beneficial too.”
Grant Masterson (DM): “The timestamped report is great. The GPS hydrant location and DRA update reminders are also very useful.”
Terry O’ Connor (FF): “One of key benefits for me is the ability to walk around the incident with the tablet and take photos of what we see. It is far better than the old way with the boards”.
Any comments or suggestions for updates?
Grant Masterson (DM): “The ability to select equipment in use from a list would be great.”
Grant Masterson (DM), Wayne Cox (DM), Tony Kennedy (SO), Jimmy Howard (FF), Terry O’ Connor (FF).