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Riskmanager.ie - News - Case Study: Gorey Fire Station have their say!

Case Study: Gorey Fire Station have their say!

September 14, 2017

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ICR visited Gorey Fire Station earlier this summer to get the reaction from the crew on their use of ICR: Fire & Rescue. How, where and why they use ICR at every incident

Wexford County Fire Service have been using Incidentcontrolroom.com since 2014. Being a large county, there are five retained brigades in the Wexford Fire & Rescue Service employing a total of 66 firefighters and 6 senior officers. These are located in Wexford, Gorey, Enniscorthy, New Ross and Bunclody. Each brigade is under the command of a Station Officer to whom a Sub-Station Officer and fire fighters report.

ICR recently took a trip to Gorey and met with Tony Kennedy, Station Officer with over 20 year’s experience, and his crew to hear how they use ICR, and what for them are the main benefits of using the system.

How does Gorey Station use ICR?
Tony Kennedy (SO): “We use it at every call to record incident details as well as photos.  We have access to Aide Memoires & Pre-Incident Plans when needed. Incident records is date & time stamped also. In the countryside at night, you can find a water supply also by using the tablet which is hugely beneficial. I find it a great help and you feel it makes life as a Station Officer easier.”
 
How does ICR help you at Incidents?
Wayne Cox (DM): “ICR is used at every call to record all incident details i.e. crew, appliance in attendance as well as photos. This saves us a lot of time. Access to the library of documents & contacts are a great aid. As well as that, a prompt to carry out the Dynamic Risk Assessment pops up every 20 minutes is great.”

Grant Masterson (DM): “The timestamped report including notes & photos is great. Being able to add crew to tasks, locations, roles and duties. The GPS hydrant location and DRA update reminders are also very useful.”

Where have you found it’s greatest benefits?

Wayne Cox (DM): “As one of the main users of ICR in Gorey Station, the system is far better than using the old whiteboard system. It’s much easier to record key incident command information. Being able to look back at previous incidents retrospectively for training and debrief is really beneficial too.”

Grant Masterson (DM): “The timestamped report is great. The GPS hydrant location and DRA update ICR 2.jpgreminders are also very useful.”

Terry O’ Connor (FF): “One of key benefits for me is the ability to walk around the incident with the tablet and take photos of what we see. It is far better than the old way with the boards”.

Any comments or suggestions for updates?

Grant Masterson (DM): “The ability to select equipment in use from a list would be great.”

Photo Caption:

Grant Masterson (DM), Wayne Cox (DM), Tony Kennedy (SO), Jimmy Howard (FF), Terry O’ Connor (FF).

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David McCarthy
T: 021 4370337
 
 

 

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